Paste CSV with columns: title, category, content, tags Category options: troubleshooting, installation, setup, product-info, common-mistake, pro-tip, compatibility, faq Tags are comma-separated. Duplicates are skipped automatically.
Beta Features
Features under testing. Not yet released to dealers. Test here and verify accuracy before enabling.
Training Center (Phase 2)
STATUS: BETA — final exam + magic-link login + cross-device sync added. Hidden from dealers; share the URL with internal testers.
Curated learning path per product category — videos, KB articles, and Calendly bookings bundled into one place. Five courses (Fixed Screens, Motorized Screens, Indoor Shades, KAOS Outdoor, SI Eco-System), each ending in a 20-question final exam (80% to pass). Users sign in with their email — a one-click magic link arrives in their inbox — and progress + exam scores sync between desktop and phone. Results + Excel export are below.
Training Academy NEW - BETA
The rebuilt training experience: corrected content (2026-07-11 audit), one-module-at-a-time flow, progress spine, read-aloud. SI staff only while in beta.
The knowledge base, browsable and readable inside ATEN — categories, topics, and all 176 articles synced from WordPress on the weekly KB refresh, rendered exactly as WordPress serves them, with an article-aware Ask ATEN pane beside the reader. Super-admins get an Arrange button: re-order categories/articles and hide articles; dealers see your arrangement.
Training Center
BETA
Convert to Tip
Convert to Tip
Tips marked ⚠ CORRECTION override KB content for the bot. Use this to fix specific wrong answers — like the 30-series motor limit example. The bot will use your correction immediately on the next matching question.
Bot said this (for reference — DO NOT paste back into the tip)
Create User
For adding reps or users who can't self-sign-up. They'll get a password-setup email.
Screen Innovations · Support Assistant
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Permanently delete your ATEN account. Your name, email, and CU# will be erased. Your past conversation transcripts are kept (already PII-redacted) for legal and quality-improvement purposes. This cannot be undone.
